Terms & Conditions

Agreement between User and www.sprucedbeautyco.com

Welcome to www.sprucedbeautyco.com. The www.sprucedbeautyco.com website (the "Site") is comprised of various web pages operated by ATL Messenger, LLC DBA The Skintimacy Bar ("ATL Messenger, LLC"). www.sprucedbeautyco.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.sprucedbeautyco.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. www.sprucedbeautyco.com is an E-Commerce Site. Handmade Skincare Cosmetics, silk sleep masks, silk pillowcases, and silk scrunchies. Electronic Communications Visiting www.sprucedbeautyco.com or sending emails to ATL Messenger, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that ATL Messenger, LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. ATL Messenger, LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

ATL Messenger, LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.sprucedbeautyco.com only with permission of a parent or guardian.

Cancellation/Refund Policy

Due to the nature of our products, we do not currently accept returns or exchanges on any items.

Damaged Goods

Accidents happen, if an item arrives broken or damaged we will be happy to assist you. Please note we will require a photo of the damage including an image of how it arrived.

If you receive a damaged or defective item, please contact us via email at info@sprucedit.com with a picture of your item, item number, and tracking number. We will happily replace any damaged or defective items provided they are reported within 48 hours of order delivery.

ONCE YOUR ORDER HAS BEEN DELIVERED TO THE DELIVERY SERVICE, ATL MESSENGER, LLC IS NO LONGER RESPONSIBLE FOR YOUR PRODUCTS.

** PLEASE NOTE**

Items lost or damaged during transit is not our responsibility. If your item was lost or damaged due to poor handling of the delivery service please contact the delivery service using the links below to file a claim directly.

USPS: USPS Lost or Damaged item claims

UPS: UPS Lost or Damaged Item Claim

DHL: DHL Lost or Damaged Item

Certain services made available via www.sprucedbeautyco.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.sprucedbeautyco.com domain, you hereby acknowledge and consent that ATL Messenger, LLC may share such information and data with any third party with whom ATL Messenger, LLC has a contractual relationship to provide the requested product, service or functionality on behalf of www.sprucedbeautyco.com users and customers.

Custom Products

At The Skintimacy Bar, we strive to provide exceptional products and services tailored to our customers' unique preferences. We understand that occasionally, there may be confusion or concerns regarding the return or exchange of custom-made products. We would like to clarify our policy to ensure transparency and avoid any misunderstandings.

1. Custom Products: Due to the personalized nature of our custom-made products, we regret to inform you that they cannot be returned or exchanged. This policy is in place to maintain the integrity and uniqueness of each individual creation. We kindly ask our customers to carefully consider their choices and provide accurate specifications during the customization process.

2. Customer Responsibility: When creating a custom product, it is essential to follow the instructions provided by our knowledgeable hosts. We take pride in offering detailed guidance to ensure a satisfactory outcome. However, in the event that a customer creates a product they are not satisfied with, it is considered their own responsibility. The Skintimacy Bar cannot be held liable for any dissatisfaction resulting from personal choices made during the creation process.

We value our customers' satisfaction and strive to provide a pleasant experience throughout their journey with us. We encourage open communication to address any concerns or questions promptly. If you have any further inquiries or require clarification regarding our policy, please do not hesitate to reach out to our dedicated customer service team.

ADDRESS CHANGES

All SprucedBabe's are responsible for ensuring we have the correct shipping address to successfully process your order. When placing your order, be sure to enter your complete, correct address, including your apartment number, suite number, &/or unit number.

We do not recommend using PO Box shipping addresses due to potential restrictions from the shipping company.

If you need to update your shipping address, email info@sprucedit.com immediately. Address changes are not guaranteed.

If your order has shipped prior to your address being updated, it is your (the customers) responsibility to contact the shipping carrier to update it in their system in order to reroute the package.

If an order is returned to us due to "Invalid Shipping Address", you (the customer) will be responsible for the cost of shipping to resend it.

PROCESSING TIME

Due to the extreme freshness of our products our current processing time ranges between 7 - 14 business days.

Business Days: Monday -Friday

Any orders placed after 4PM EST will rollover to the next day for processing.

We curate all of our skincare products in small batches to ensure the most superior quality is delivered each & every time!

Our processing time DOES NOT include the time it takes for the delivery service to deliver the items to your door.

SHIPPING

All orders are processed and shipped within 7-14 business days.

Delays may occur due to the COVID-19 Pandemic.

Once your order is prepared for shipment, you will receive a tracking number. Please allow up to 72 hours for your tracking information to populate in the couriers system.

If your order is placed, and you did not receive an order confirmation email please be sure to check your spam & junk folders as sometimes these emails get lost in the sauce!

Still can't find it?? No worries.. shoot us an email to Admin || SprucedBeautyCo

Shipping times may be delayed during Holidays, New Collection drops, Restocks, Sales, or Special Promotions

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.sprucedbeautyco.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to ATL Messenger, LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of ATL Messenger, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. ATL Messenger, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of ATL Messenger, LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ATL Messenger, LLC or our licensors except as expressly authorized by these Terms. Use of Communication Services The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary