Shipping

Shipping and Return Policy

At Spruced Beauty Co., we take pride in crafting high-quality, natural products in small batches to preserve the integrity and freshness of each item. Please review our shipping and return policy carefully before placing your order.

Processing and Shipping Times

• All orders are handmade with care and typically ship within 7-10 business days.

• During peak seasons, this timeframe may extend slightly due to increased demand.

• In warmer months, shipping costs may be higher due to the need for additional insulation and special handling to ensure your products arrive in the best possible condition.

Delivery and Handling

• We are not responsible for packages left unattended or exposed to extreme temperatures for extended periods.

• Once your order is marked as delivered, it is the responsibility of the customer to retrieve their package promptly to prevent heat-related damage.

Damaged or Melted Items

• While we strive to ensure your products arrive in perfect condition, we understand that shipping mishaps can occur.

• If your items arrive damaged or melted, please email us within 1 hours of delivery at info@experiencespruced.com with clear photos of the damaged items.

• We will cross-reference the delivery time with the time your images are sent to confirm eligibility for a replacement.

• Please note that we cannot replace items left in extreme heat for prolonged periods.

Returns and Exchanges

• Due to the handmade nature of our products, all sales are final. We do not offer returns or exchanges on shipped items.

Thank you for supporting our small business. We appreciate your understanding and patience as we work to deliver high-quality, handcrafted body care products to your door.